Insurance adjusting is a challenging profession.

The job may require travel to areas of devastation where compassion for the insured's personal losses must be equal to the ability to accurately estimate the value of the losses. Careful assessment of applicants' skills and background ensures that Fountain Group adjusters demonstrate an unsurpassed level of knowledge, adjusting skills, work ethic and the ability to provide unmatched customer service.

Qualified Fountain Group adjusters have access to:

  • Professional Development
    Hands-on, site damage assessment & estimating software training
  • Compliance Department
    Personalized assistance in meeting client certifications and state licensing requirements
  • Training & Technical Support
    Interactive online communications capabilities
    Class dates to be announced

Upon deployment, Fountain Group adjusters are equipped with management and administrative support systems that facilitate the ability to get in place and on the job within 24 to 36 hours.

While on assignment, Fountain Group adjusters have 24-hour telephone access to field and home office management.

Adjuster Training

FG102 Class

Dates:  August 16th – August 17th  2023
Location:  Zeke’s Landing, Orange Beach, AL

We are very excited about bringing back the FG 102 training session.  This year is special because we will have our property division Fountain Group & Associates (FGA) presenting as well.

If you missed our previous 102 sessions, this is a great way to share ideas about the latest technology available for claims adjusting, and information on claims adjusting best practices.  We will have some of our veteran adjusters sharing the ideas and methods that make them successful.

Also, in conjunction with this event we will have a one-day Xactimate training session.  We have decided to promote the use of Xactimate for flood claims and want to provide some basic training to help with the transition.  If you are making the switch to Xactimate you should start learning the program on your own, and bring any questions you may have to the training class.

We have previously sent out session details, but if you would like additional information you can email Clint Miller or Mark Buntyn.

If you would like to sign up, email Kelli Pacillo at

Flood 101 class

Dates: May 22nd - May 26th 2023
Location: Pineville, Louisiana

Course Synopsis: A five day intense study of the National Flood Insurance Program, including the Standard Flood Insurance Policy. Participants will thoroughly review the SFIP Dwelling form and become familiar with the policy and the standard adjusting practices involved with handling flood claims.

Who is this course designed for?

This course is designed for both NFIP Certified and Non-Certified adjusters. Certified adjusters with little practical experience will leave the class confident that they can handle a NFIP flood claim. Non-Certified adjusters will have a better understanding of what is expected in the handling of a NFIP Flood claim and will be considered for the FEMA Approved Fountain Group Mentoring Program*.

Who is this course not designed for?

This course is not designed to be taken by anyone who is not currently a Property Adjuster. If you are not currently a property adjuster, this course will be difficult to follow as it is not a “how to adjust claims” course; it is a review of the National Flood Insurance Program and the
Standard Flood Insurance Policy.

* Disclaimer: Participation in the Fountain Group Training Flood 101 Course does not guarantee acceptance into the Fountain Group Mentoring Program. Applications will be available at the end of the course; however, acceptance will be subject to review.

Participation in this course will not guarantee work with Fountain Group Adjusters, LLC.


For information about the class or to receive a registration form, please send an email to

What is Flood 102?

Dates: TBD
Location: TBD

FG is inviting some of our best and brightest to tell you how they do it. They will be sharing some of their secrets and give you real world advice for becoming more efficient and productive.  Several of these folks out produce our average two to one.  Learn how you can become a top producer.

As we get closer to the dates, we will give you more information about what we will be discussing each day.   If there is a topic you would like discussed, please send an email to Clint or Mark and we will work on including the topic.

Topics will include:

  • Engineer presentation about Sheathing damage
  • Simsol basics and advanced
  • Using technology to speed up the process
  • When and how to use helpers
  • Organizational Skills
  • Communicating with the Insured
  • Wright App and the Preliminary Report
  • Supplement Billing
  • Q&A

We have reserved space and look forward to seeing you there.   (If you book a  room, mention Fountain Group)

Space is limited, so, sign up today if you will be able to attend.

For information about the class or to receive a registration form, please send an email to

Property Team Introductory Meeting

Date: TBD
Location: TBD

Who should attend?
We are looking for experienced and new property adjusters who are committed to superior customer service, produce a quality work product, dedication to the job and the desire to work for a family-oriented team.

Fountain Group Adjusters Property Division is growing.  We need motivated and professional adjusters to assist us with that growth.  This is your opportunity to get to know FG and for us to get to know you.

Topics for the Orientation

  • Who is Fountain Group?
  • What we expect from our team members.
  • How to scope the FG way.
  • The FG File, what it should contain and look like.
  • Using technology to speed up the claims process.
  • Organizational skills.
  • Communicating with the insured, contractor and agent.
  • How to request experts to address specific damage.
  • Safety in the field.

Fountain Group Management will be available for one on one meetings after the orientation.

For information about the class or to receive a registration form, please send an email to:

Participation in this orientation will not guarantee work with Fountain Group Adjusters.